1

Information We Collect

When you use our services or create an account, we may collect the following personal information:

Full Name
Email Address
Phone Number
Billing Address
IP Address

This data is strictly used for account management, billing, and support purposes.

2

How We Use Your Data

We use your personal data to:

✓
Process orders and payments
✓
Send service-related notifications (e.g., invoices, expiry alerts)
✓
Provide technical and billing support
✓
Ensure service functionality and security

We do not sell, rent, or share your data with any third-party for marketing or commercial use.

3

Payment Information

Secure Processing

We use CCAvenue and manual payment methods. All payment details are securely processed by CCAvenue, and we do not store or access your card or banking credentials directly.

4

Use of Cookies and Analytics

Currently, Oryncloud does not use cookies or third-party analytics services.

If this changes in the future, we will update this policy accordingly and provide appropriate consent mechanisms.

5

Data Storage & Security

Enterprise Storage

All user data is stored in secure, enterprise-grade datacenters managed by reliable providers. We implement industry-standard safeguards to prevent unauthorized access, loss, or misuse of data.

However, users are advised to regularly back up their data, as we are not liable for unexpected loss due to hardware/software failures or cyberattacks.

6

Data Retention

Retention Period
24 Hours After Termination

We retain personal data for a maximum of 24 hours after service termination, cancellation, or expiration. After that, data is automatically and permanently deleted from our systems.

7

User Rights

You have the right to:

✓
Request a copy of your stored data
✓
Request deletion of your data (subject to certain conditions such as unresolved payments, disputes, or legal obligations)

To make a request, contact us at support@oryncloud.com. We will respond within a reasonable timeframe.

8

Third-Party Services

Self-Hosted Billing

Our billing system is powered by WHMCS, which is self-hosted and not accessible by any third party.

We do not share any personal data with third-party vendors, marketers, or analytics platforms.

9

Policy Updates

Regular Review

We may update this Privacy Policy from time to time. Any changes will be posted on this page without any prior notice. Kindly check Privacy Policy regularly.

10

Contact Us

If you have any questions or concerns about this policy, please contact us at:

support@oryncloud.com